Eleonore Guillaume
Motivated bilingual (French/English) virtual assistant
- Profile Created:
- 4 years ago
Candidate Description
My name is Eleonore, I am 28 years old from France but living in the United States as a permanent resident.
I have a degree in marketing and communication, and a strong interest in management and organization. I am certain that I have the necessary skills to successfully do the job and exceed expectations.
I am an adaptable professional who has been consistently praised as detail-oriented by my co-workers and management. Over the course of my 2.5 years as a retail manager, I have developed a skill set directly relevant to a virtual assistant role; including customer service skills and analyzing data. Overall, I have consistently demonstrated analytical, communication, and organizational abilities in every aspect of my retail manager role at Auchan Retail France.
Education
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ESDES 2016
Master\'s Marketing and communication
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ESDES 2013
Bachelor in business administration
Experience
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Auchan Retail France 2018 - 2020
Retail Manager
Managed a $8.5 million home care department, supervising 20 direct reports - Increased seasonal event sales by 10% - Oversaw employee performance, set weekly schedules, corrected problems; increased efficiency to maintain productivity target - Led team briefings, sales figure presentations, and productivity goals daily - In charge of the purchasing process for the home care department, partnering closely with Procter & Gamble, Unilever, Johnson & Johnson, and Henkel - Managed inventory and ameliorated overstock - Sourced new vendors to boost product range. spearheaded a new product section in response to customer demand. Analyzed sales, margin and productivity data - Daily, weekly, and monthly analysis, identified resolutions to top issues - Presented board directors monthly Conducted merchandising trainings - Organized and scheduled training sessions for 300 employees - Trained team members to meet operational and sales targets - Updated program to correspond to current corporate merchandising policies - Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
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Ladurée 2017 - 2018
Main Hostess
- Supervised server balance,monitored table turnover to accurately seat customers - Assisted managers to quickly resolve service and food-related issues - Coordinated special events in restaurant including receptions, weddings, promotional events, and corporate luncheons
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Du Bruit Dans La Cuisine 2015 - 2015
Retail associate
- Used consultative sales approach to understand customer needs and recommend relevant offerings - Restocked, organized, and arranged merchandise in the store to drive product sales - Processed transactions, including checks, cash, and credit card purchases or refunds - Aided customers in selecting purchases using knowledge of product and available stock
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Beyond Beauty Events 2013 - 2013
Assistant Project Manager Intern
- Drafted emails for customer list, promoted events via social media, and updated the website with latest information - Responsible for planning portions of large-scale events such as trade shows, conferences and meetings - Involved with recruiting new high-end vendors for a trade show and followed up on their applications
Honors & awards
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Bachelor degree 2013
Bachelor degree