Dawn Thompson
Virtual Assistant
- Profile Created:
- 4 years ago
Candidate Description
My name is Dawn. I am the founder and creative behind Thompson Virtual Solutions. With over 20+ years experience in administration, I help support small businesses and entrepreneurs by managing their administrative tasks so they can focus on their bigger goal.
Education
Experience
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S Four Investments LLC 2021 - Present
Director of Projects and Operations
Manage and oversee various projects including marketing, merchant accounts, business acquisitions, accounting services, creating and facilitating sales initiatives and programs
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Casual Recovery 2019 - 2020
Director of Sales Operations
Responsible for developing policies, training and on-boarding sales reps. Manage and supervise operations of sales, orders, receivables, payables, reconciling and accounting of POS systems. Monitor employee production and sales. Collaborate with the COO to develop strategy and execute on initiatives including marketing, sales goals, communication and support services.
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First Hawaiian Bank - Mortgage Service Center 2015 - 2018
Administrative Assistant II
Responsible for providing administrative support to the Mortgage Service Center division. Prepare monthly reports and AC112 billing forms for vendors for payments. Prepare monthly reimbursement reports for VP and supervisors. Manage Vice President\'s calendar as well as maintaining mail and emails. Maintain timecard administration for the department including approvals of vacation, sick and float days for the entire staff. Provide service support for loan servicing and records management.
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Acura of Honolulu - Service Department 2007 - 2015
Service Administrator/Customer Service
Daily open, close and balance cash register for the service department. Answering phones, scheduling service appointments, managing service advisors appointments. Process and collect payments for extended warranty contracts. Responsible for payroll for 50+ employees. Train new staff with all sales and transaction procedures. Responsible for handling confidential work orders. Prep and scan all confidential repair orders and invoices into DSDA documents for manages and service advisors.
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Sansei Seafood Restaurant & Sushi Bar and DK Steakhouse 2005 - 2007
Office Manager
Auditing daily sales and reports and updating all general managers. Responsible for payroll for 50+ employees. Maintain $15,000 in petty cash for daily management and operations. Accounting of daily accounts payable and accounts receivable. Work closely with Marriott Hotel hospitality management team with in-house room charges.